Feasibility Study

Cheryl Lockhart and the Omni Management Consulting team provided us with the knowledge, expertise, and support we needed to achieve success with a project at the Edmonton Humane Society. I was so pleased with their positive approach, responsiveness, and the quality of their work, delivered on-time and in multiple formats (research, report, and presentation). Should the need arise, we would undoubtedly engage Cheryl and the Omni Management Consulting group again for strategic research and planning purposes.

Miranda Jordan-Smith

Chief Executive Officer, Edmonton Humane Society

Business Excellence Project

Aseniwuche Winewak Nation (AWN) engaged Omni Management Consulting Alliance for two significant projects between 2014 and 2017. AWN needed expert advice and professional support to restructure its administration, streamline operations and increase leadership capacity to meet the changing needs of its companies and mitigate the impact of the economic downturn in the Alberta economy. During the entirety of the project work, Omni displayed the highest level of integrity and professionalism to ensure timely progress towards our goals while being adaptive to our changing needs. Despite a large turnover in senior management, significant budget cuts and considerable changes in economic conditions, Omni was able to successfully navigate our leadership team to achieve the project objectives and effect positive change within our group of companies. Omni Management Consulting Alliance was not only professional but personable. Their personal investment in learning about our company, values, and people not only added value, efficiency and practical wisdom to the project, it has created a long term relationship between our businesses that continues to lead towards long term success. AWN would highly recommend Omni Management Consulting Alliance as a premier business consulting group.

Rachelle McDonald

Senior Advisor on Strategic Development, Aseniwuche Winewak Nation of Canada

Strategic Planning Facilitation

Developing a strategic plan for a not-for-profit, social purpose organization can be a complex exercise, due to the many stakeholders involved. Cheryl and Rodger had a strong understanding of good governance and their role in interacting with and working with our Board of Directors was appreciated. I feel that the organization will also benefit, in the long run, from some of the more detailed information that they provided during and after the planning process. The detailed analysis and face-to-face meeting to review the survey results (from surveys they developed, delivered and analyzed) was rich with information that will assist with future planning. I also appreciated the constant follow up of ideas, connections and feedback on aspects of the organization not directly related to the development of our strategic plan but related to other information uncovered by them during the process of assisting us.

Kathy Kimpton

President & CEO, Women Building Futures

Transition Plan

Dick and Dena of OMNI Management Consulting Alliance really took the time and effort to understand our business as if it were their own. Their efficient planning, information provided and organization resulted in completing our strategic planning goal in a timely manner as well as made it easy to execute. They always were and continue to offer professional support and guidance long after the completed project. I would strongly recommend The OMNI group to anyone and am honoured to have worked with such an amazing team of professionals.

Sandra Baker

Regional Operations Manager , True Balance Institute

Employee Manual, Job Descriptions and Compensation Structure

“The CPA Western School of Business engaged the services of the Omni Management Consulting Alliance to develop an Employee Manual, new position descriptions for 80 staff and develop a salary grid for equal positions. Ms. Dena Gillies was assigned to work with the School. The project was a complicated one in that the School had recently experienced major changes including a three-fold increase in the student population, two new education Programs, the conclusion of the anchor education Program and a decentralized environment from one main office to four offices in western Canada.

Ms. Gillies is an experienced professional who clarified the project objectives and established target dates for major milestones. Consultation with all employees is paramount to the project’s success and Ms. Gillies undertook this consultation and engagement without any hesitation. Normally, an organization would plan on some obstacles for such a project; however very few issues arose. The staff embraced the initiative and sent unsolicited e-mails to the senior leadership about the positive experience.”

Steve Vieweg

Chief Executive Officer, CPA Western School of Business

Strategic Plan, Partnership Charter & Business Advisory Services

“Cheryl Lockhart reached out to us in early 2013 when we were a fledgling company. We required assistance to grow as an organization and were unclear how to embark on the complex task of creating a medical device. Cheryl began by creating a strong, comprehensive strategic plan for us to follow, along with a partnership agreement to guide our decision making. She introduced us to companies, consultants, and funding streams that we would not have known to access ourselves. The growth of our company and the progress that we have made toward creating our own device has been largely due to Cheryl’s expertise and assistance. We continue to retain Cheryl as a Business Advisor and look forward to our continued work together.”

Elissa Weinzimmer

Managing Director, Vibrant Voice Technique

Business Coaching

“Omni’s business coaching program has helped our business plan for the future. We are more focussed on moving forward with our business than ever. They have really helped us keep on track with obtaining our business goals. I would highly recommend Omni (Cheryl) to any Arctic Spa dealer that wants to take their business to the next level.”

Robin Knight

Arctic Spas Halifax

Human Resources System

“Dena has done a wonderful job for us. She has improved the overall management of our Human Resources function including the quality of our new employees. We are very pleased to have Dena and the level of support provided.”

Jerry Gunn

President and CEO, Precision Scale

Strategic Plan & Business Coaching

“I’ve had the pleasure of working with Dick Frenz in strategic planning sessions as well as one-on-one coaching over the past two years, and have seen great results. Omni has been instrumental in the success of our business, the growth of our Executive Team and the development of my own career. Dick tailored our coaching sessions based on needs, and equipped me with process-based tools to use in the leadership of my own team. He is professional, insightful and brings a wealth of knowledge to the table. I highly recommend Dick Frenz and Omni’s services to business leaders that want to take their organization, team or individual leadership to the next level.”

Bente Hallin

M.B.A., Business Manager

Operational Efficiencies & Financial Improvements

“Rodger Morrison was contracted to assist our company to enhance operational and financial performance with a set of combined recommendations. Rodger conducted an assessment of the metrics we use within our company and made several recommendations to improve on suitability, cohesion, and simplicity. Rodger guided us in a new approach for decision making to drive achievement of our current goals and be objective in our new goals. We are using Rodger’s Operations Throughput Review as a guiding tool to assist us in making the right decisions to improve throughput and thus improve our financial position within the market. Rodger has been very pleasant to work with and listens well to other ideas. I would recommend Rodger and his team at Omni Management Consulting Alliance to any person or company”

Dave Abbott

General Manager, STAMCO Specialty Tool & Mfg. Co.

Strategic Planning

“Dick Frenz is a great listener! And that matters when you work with a consultant. One of the biggest challenges of bringing a consultant in to work with your small business is feeling like they don’t understand what your business requirements and challenges are. From the very first meeting Dick instilled a level of confidence through his ability to truly “hear” what we needed. He asks lots of questions and he will make you do lots of work but at the end of the day you feel that working with him you are able to achieve significant change for your business. We worked with Dick to improve how we managed the people side of our business, developing position descriptions, clear expectations and aligned reward systems. Dick worked with us to implement structures that are sustainable and help to better manage the organization as a whole. He is able to provide a balanced perspective in all discussions, advocating equally for the employee perspective and the business perspective. He also brings a wealth of experience to the table, with real life examples to draw on and life based advice. Dick was always cognizant of the size of our company and made recommendations that were appropriate for our current size but that would also allow us to grow. He was flexible, veering from the work plan when it made sense and getting us back on track when we needed it. Dick is an absolute professional and a real pleasure to work with.”

Bernie Tomaszewski

President, 1664 BMX Distribution

Transition Plan

From start to finish our transition plan was well done. To replace a COO and minority owner who ran the company for 16 years was daunting. To finish with no voluntary staff loss and better morale is a big win. I feel we are well positioned for the next phase of growth and would not be in this place without Omni. Excellent business support available behind the transition plan allowed us to handle the inevitable unpleasant surprises. Overall 5 of 5 stars… well done.

Ron Brown

Medical Director/CEO, True Balance Institute

Compensation & Variable Pay Review

The primary objective of the project was to review our current compensation structure to ensure we are competitive and within the ranges we would like to be. Dena and Dick took the time to understand our culture and philosophy while collecting all the relevant information required to complete the review. Throughout the process they challenged our thinking and provided the necessary feedback. In the end, the summary they provided was insightful and provided the necessary information.

Salvatore Corea

Partner, Sorrell Financial

Operational & Financial Performance Improvement

The overall goal of the project was to prepare the business for significant increases in demand; therefore, it was important that we improve operational efficiency to increase our chances of success. The productivity improvement project undertaken by JACEK Chocolate Couture and Rodger Morrison of Omni MCA was very successful – it revolutionized our manufacturing system. We have reduced inventory and product wastage and have become much more responsive to our customers based on consumption driven replenishment (vs. running to forecast). We are now able to deliver orders with much shorter lead times and have the agility to replenish our finished goods inventory quickly thus reducing stock outs at our retail facilities. This has allowed us to increase production volume, reduce costs and decrease inventory. This project not only improved processes, but it also provided a lot of training on how to identify constraints in the future, how to develop / test solutions for continuous improvement. Finally, revisions suggested to our floor layout allowed us to stay in our facilities without the expense, drama and interruption of moving to more expensive facilities.

Jacqueline Jacek

President, JACEK Chocolate Couture

Voice of the Customer Survey

“Cheryl was a pleasure to meet and work with. The survey was not an individual effort and key team members worked with Cheryl to put the questions together which supported the relevancy of the survey. Cheryl went above an beyond to accommodate our customers and I truly believe this promoted the positive feedback and the engagement we received from our customers. Through both the employee and customer service, the partners believe no price tag can placed on the value we received.”

Susanne Arraial

CEO, Seleeco Power Partnership

Future Directions Plan / Strategic Planning

“Dick was a pleasure to work with. He took the time to get to know our company and our lead team. The authenticity of Omni was apparent through Dick’s words and actions. When you engage Omni, you know they have your companies best interests at heart and truly are there to represent you and your team to move forward in positive direction.”

Susanne Arraial

CEO, Seleeco Power Partnership

Human Resources Review and Human Resources Plan Implementation

“The HR review was very comprehensive. The review provided priorities to focus on in the short, mid and long term. After 4 months of work Dena has supported EmployAbilities to develop a new compensation plan, employment positions, revised a new employee handbook, reviewed and developed new job descriptions and developed new HR policies. Dena is very professional, timely, and is excellent at developing templates, documents, policies and procedures. She is open and direct in her communication and staff enjoy working with her.”

Jason Loewer

Executive Director, EmployAbilities

Interim Management

“We required an interim manager to immediately assume day-to-day management of our radiology clinic, as well as someone who could think strategically to plan for long-term growth. Cheryl quickly brought profitability to the clinic by putting into place marketing and business development practices and operating efficiencies. She was also instrumental in ensuring the proper accreditations, registrations and certifications were achieved in our first year of operations, a human resources management system was developed, financial controls were instituted and policies and procedures were drafted. Her organizational skills allowed for an easy and seamless transition of clinic operations to a full-time manager at the end of the assignment.”

Dr. Preet Rai

Medical Director, Glenwood Radiology

Optimized Plant Layout

“Rambler Fabrication / Trotter & Morton engaged the services of Rodger Morrison, Omni Management Consulting Alliance, in 2011, when we were in the process of relocating our pipe fabrication facility to its new location. Rodger aided us in moving from an “as is” production layout to a “should be” production design, utilizing the combined guiding principles of the Omni Throughput Model and Lean Manufacturing. Since then, Rodger has developed a program of continued improvement, enhancing the performance of our operations in the areas of communication, organization and production resulting in a superior product delivery system. Rodger’s experience and communication style working in collaboration with the management and staff made for a very seamless relationship resulting in a unique point of view of our operations from top down and bottom up. We would recommend Rodger Morrison and Omni Management Consulting Alliance becoming a partner in the success of your business.”

Bill Foster

President RFI, Rambler Fabrication Inc.

Plant Area Sizing & Form Factor with Layout

“It has been a pleasure to work with you (Rodger Morrison) on the review and consultation of Tri-Alta’s manufacturing processes. Your experience and knowledge of process layout and lean manufacturing is top notch and will allow Tri-Alta to have a clear picture for corporate growth. Your systematic process makes it easy to communicate. I appreciate that you listened to my concerns and desire of what I wanted to accomplish for Tri-Alta. You returned with solutions and recommendations that will be used in the years to come. I highly recommend your service to business owners.”

Chad Tomlinson, C.E.T.

Branch Manager, Tri-Alta Oilfield Industries Ltd

Business Coaching

“Having Cheryl coach us over the past year has really enabled us to see all our of strengths and weaknesses. Not only has the Omni Business Coaching program helped us to outline and clearly define all of our goals, but it has allowed us to create an easy plan to achieve these goals. I would strongly recommend Cheryl and the Omni Business Coaching Program to any Arctic Spas Dealer to help in building your business for the future.”

Gord Coy

Arctic Spas Durham

Strategic Planning

“Working with Omni to develop our first ever strategic plan was a real treat. Their representative (Mr. Frenz) had an abundance of knowledge and insight and led us through a very challenging exercise in a respectful and efficient manner. We are thrilled with the outcome but actually believe the process itself may have provided greater benefit to our company as it resulted in an aligned and more mature group of leaders. Thanks Omni for the tremendous support, encouragement and guidance over the last few months.”

Brian Salisbury

CEO, Navus Environmental Inc.